Swiggy cuts payout to delivery boys by half; they go on strike
Online food delivery platform's Faridabad centre decides it will pay out only Rs.15 per order. The math is striking.
Online food delivery platform Swiggy's Faridabad centre is not operational for the last four days.
For a tech start-up which claims to deliver food straight to home and change the way the country eats, it is bound to cause indigestion.
Nearly 500 delivery executives attached to the centre have been on strike for the last four days. They are shouting slogans and threatening to go to court.
Why exactly are they on strike? Why are they not going to work for the last four days? Why are they protesting, shouting slogans, despite the loss of their daily earnings?
The short answer to these questions is that when someone is kicked on the stomach, the only option is to take to the streets and shout slogans. Protest is the only way out.
Javed, associated with Swiggy in Faridabad, says that the company changed the payout he received without asking him. Reduced it. Talking to Asiaville Hindi, he says, "When we joined, the company said that our payout will be 40 rupees per order. A few days later, the company made it Rs. 35 per order. We kept quiet, kept working But now the company has issued an order that our payout will be just 15 rupees per order."
To understand what Javed is saying, it is important to first know how the system works. The delivery agents associated with Swiggy do not get a fixed salary. They get paid per order. A delivery boy is able to deliver at least 15 orders by working 14 hours a day.
That means the payouts are everything for them. Now let's do the math. Suppose a delivery agent delivers 20 orders in a day, then according to the new payout he will get 300 rupees a day; that's 9,000 a month if he works all 30 days.
Ajit Kumar has been associated with Swiggy in Faridabad for the last three years. He says, 'Most of the boys who work in Swiggy have bought bikes by taking loans from the bank. The installment on my bike is coming up. You tell me, if we earn 9,000 in a month, how are we going to pay the bank installment? How will we eat and pay the rent
It is also not easy to deliver 20 orders every day. There are associated risks from traffic, bad weather, mechanical problems.
Asiaville Hindi went to the company's office in Faridabad to know Swiggy's side on the matter. The bouncers standing there stop us. No permission to go inside. After a while, a young man wearing pants, shirt and glasses comes out. On asking him for a comment, he says, 'I cannot answer. Please send a mail to our legal team. They will answer."
After a discussion, they ask for our number and say Swiggy's legal team will contact us. Two days later, there is no call from Swiggy's legal team. We also left a message on Swiggy's social media; no response.
The company, which claims to deliver food to your home in 10 minutes, does not seem to consider it necessary to give a response on this issue.
[Autotranslated from Hindi]