Samsung In Big Trouble As Galaxy Fold Displays Are Breaking After Just A Few Days Of Use
Few reviewers and users have reported damage to the display. This could be because of debris below the display, right at hinge. Well, clearly, Samsung is in trouble, again.
The World's first foldable smartphone! I remember the race between Huawei and Samsung that took place during the Mobile World Congress to launch the 'First' foldable device. Eventually, Samsung launched the Samsung Galaxy Fold and few days later Huawei also launched its first foldable smartphone to compete with the Korean giant.
On one hand, it is healthy to have decent competition but it shouldn't lower the quality of the product and consumer satisfaction level. These are things that big tech giants need to keep in mind but we have seen devices that are manufactured using cheap materials and features that are not fully developed, adding another headache for consumers.
You might remember the Galaxy Note 7, which was banned on airplanes and many other spaces, as the battery was defective and would spontaneously combust (explode).
This time, reviewers have already started reporting broken displays on the Samsung Galaxy Fold. The smartphone is yet to be launched in many countries and the tech itself can be said to be in the initial stages of development. It was a bad idea to release the phone at this stage.
The reports of damaged screens were tweeted out by various tech reviewers and YouTubers including Steve Kovach, tech editor at CNBC, Mark Gurman from Bloomberg and popular YouTuber Marques Brownlee. In one particular case, the screen was damaged because of debris beneath the display. In another, Youtuber Marques Brownlee removed a plastic layer from the display that was not supposed to be peeled off. Check out the tweets talking about the damage and problems occurring in Fold displays.
After one day of use... pic.twitter.com/VjDlJI45C9— Steve Kovach (@stevekovach) April 17, 2019
The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw— Mark Gurman (@markgurman) April 17, 2019
PSA: There's a layer that appears to be a screen protector on the Galaxy Fold's display. It's NOT a screen protector. Do NOT remove it.— Marques Brownlee (@MKBHD) April 17, 2019
I got this far peeling it off before the display spazzed and blacked out. Started over with a replacement. pic.twitter.com/ZhEG2Bqulr
The Samsung Galaxy Fold is expected to go on sale on April 26th in US. The device has been priced at $1,980. Don’t you think, as a consumer, that after a $1,980 purchase, you’re entitled to a little quality.
Yes, we know that Samsung is going to replace the device eventually and users might not have to pay anything for it, but what about the inconvenience caused to the costumer?
Samsung is yet to launch the foldable smartphone in other countries and that’s a good move. Hopefully, it will fix the problem before releasing the device in other countries. This event might create a bad impression of the phone and Samsung might lose more customers even before launching the device. What do you think about the Galaxy Fold and its various problems. Let us know in the comments below.